Technical Expertise.

Strategic Vision.

Lasting Impact.

About

tl;dr: I’m a strategic, technical professional who thrives on solving complex problems and building impactful solutions.

Getting an early start in my career allowed me to gain diverse experience across industries, collaborate with incredible teams, and take on challenges that shaped me into the leader I am today. My journey spans technology startups, innovation, and large-scale project execution, and I’ve learned that the right team, culture, and leadership matter more than any job title. I choose roles that challenge me, push me to learn, and allow me to make a real impact.

From launching startups to leading technical teams in higher ed, professional sports, and SaaS, I’ve built a career around turning vision into action. Whether managing global, cross-functional teams, implementing enterprise technology, or developing scalable processes, I thrive in environments that embrace change. My passion is in strategy, execution, and innovation, and I bring a mix of technical expertise, leadership, and problem-solving to every challenge I take on.

At my core, I believe in building, improving, and making things work better—for teams, businesses, and communities.

Specialties & Skills

    • Managing Global & Distributed Teams

    • Cross-Functional Collaboration

    • Coaching & Mentoring

    • Conflict Resolution & Stakeholder Management

    • Servant Leadership & Team Building

    • Emotional Intelligence

    • Culture Building

    • Project Management (PMP, CSM)

    • End-to-End Technical Implementations

      • Custom Software Development

        • Salesforce

        • Zeus Auction System

      • Hard Tech Implementations

        • Point of Sale Systems throughout Bankers Life Fieldhouse, Cisco Networking, Access + Cellular Points & Digital Signage Systems

      • Enterprise Tech

        • Dynamics 365

        • Salesforce CRM

        • O365 (from server instance)

      • 3rd Party Software

      • System Migrations & Upgrades

    • Roadmapping & Process Improvement

    • Risk & Change Management

    • Cybersecurity & Compliance

    • Business & IT Alignment

    • Design Thinking

    • Executive & Stakeholder Communication

    • Training & Technical Documentation

    • Public Speaking & Workshop Facilitation

    • Client Relationship Management

    • Vendor Management

    • Negotiation & Influence

    • Cross-Functional Team Collaboration

    • Remote & Asynchronous Communication

    • Conflict Resolution

    • Project Management Tools

      • Asana

      • Task Ray (Salesforce)

      • Wrike

      • Jira

      • Confluence

      • Basecamp

      • Trello

    • Collaboration

      • Office 365

      • G-Suite

      • Teams

      • Slack

      • Mural

      • Lucid Chart

  • Butler University | Graduating Spring 2026

  • Indiana University | Graduated 2013

  • Project Management Institute | Credential #3724523

  • Scrum Alliance | Certificant ID: 001212214

Education & Certifications

Achiever

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Learner

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Futuristic

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Arranger

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Discipline

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Achiever 〰️ Learner 〰️ Futuristic 〰️ Arranger 〰️ Discipline 〰️

Endorsements

  • "Jessica Miller-Bock is a great leader, and an even better person. I've had the opportunity to work with her many times over the years. As a project manager, she is very positive and keeps things moving forward in the right direction. As a technical contributor, I've always valued that aspect and she models it every day."

    Sean Hise, Crafted

  • "She embodied the phrase "servant leadership". She always made sure that I as an instructor was equipped with the tools that I needed to be successful. I'm convinced that her ability to discern noise from signal during times of chaos is what kept the campus functioning at its best. I once joked that if I ever became self-employed, I would hire her as my boss. I stand by that."

    Edwin Marshall, Developer

  • "An excellent team leader. She is passionate and creative, diligent and a hard-worker. She’s a huge asset to any team and I would highly recommend her to manage a team and lead the charge on building a strong culture!"

    Jessica Mitsch Homes, Founder